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“We are focused on self improvement. That is the single biggest reason we outgrow the companies we compete with. ”Boyce, a former executive with publicly traded Convergys Corp. and Procter and Gamble, said of Defenders: “I’ve never been anywhere where the commitment to grow talent personally and professionally has been so high. It’s real and tangible. ”To celebrate its 20th anniversary, the company rolled out generous employee perks: It is awarding $20,000 each month this year to one employee who exemplifies the company’s passion or core values. Additionally, it is each month choosing two employees involved in a charitable cause and rewarding them with $20,000 apiece to donate to the charity of their choice. Defenders also created the Super Service Challenge, encouraging employees to submit videos of their service to a not for profit. Each quarter, the company donates $20,000 to the charity whose video gets the most votes. The second reason for Defenders’ growth, Boyce said, is the company’s focus. The third is its tested systems, which create consistent high quality and predictable service, he said.

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Vivint is refusing to cancel our home security even after I provided Official PCS orders and supporting documents that Vivint requested. In June 2008, my wife and I were greeted by a salesman, Trevor Moses Agent Reg: 32921 who worked for an home security company. Unfortunately we were mislead by his sales tactics and signed an agreement to have APX ALARM Currently VIVINT to secure our home. My wife mentioned that I am serving in the military and that we may leave for another AF assignment before our contract expires in 2013. Moses simply stated that all we have to do is call Vivint to cancel our home security services due to my Air Force obligations and that it would not be a problem. Just this past August 3+ yrs later, I was notified of a new assignment, in a different state.